Common Queries

 

T&Cs

Questions & Answers

Do you have a specific teaching qualification?

YES! All teachers at GermanMind are native German or bilingual teachers; certified and experienced. We love teaching German and aim to provide the best learning experience possible.  We are proud and happy that our students have rated our services with 5 stars on Google and facebook - vielen Dank! Most of our teachers are DaF certified teachers. More information about the DaF certificate can be found on the website of the Goethe Institute, have a look!

How do you charge for your teaching services?

Payments can be made through the online booking system. If you want to book a German class, whether it is a 1-on-1 or a group session, you are able to book your spot directly on our website in our booking tool. In case you have particular requirements or need assistance with the booking system, please do not hesitate to reach out by using the contact form or directly via info@germanmind.ie

Where do you hold your teaching sessions?

Our One-on-one German sessions or group lessons normally take place in our office on 16 Fitzwilliam Street Upper, Dublin. Group sessions for in-company training for Business German and  General German can be facilitated at a location of your choice in Dublin.
Please contact us directly though via the contact form or directly via 
info@germanmind.ie, prior to your booking, so we can be sure that all relevant information is available ahead of time.

Our main office is located on 16 Fitzwilliam Street Upper, Dublin 2. Most of our students come from the adjacent districts such as Leopardstown, Rathmines, Ranelagh, Rathgar, Donnybrook, Milltown and Blackrock; South Dublin or North Dublin. Some of my previous students came from Dun Laoghaire, Sandyford or Ballymount, but most come from the areas closer to the city centre. We are conveniently located in Dublin city center with free car parking directly in from of the building after 7 pm and free at the weekend.

Are remote language sessions feasible?

The short answer is "yes". Clients of mine live in Cork, Galway, Limerick, Waterford or even Castlecove (hello Steve!).

Whether you are currently participating in an online German language course and would like to receive feedback on your progress, need a German native speaker to proofread your study material, or simply exercise your German without leaving your home. We prepare ourselves for every individual student and cater to the specific requirements they have. Don't be shy though, simply contact me directly via my contact form and we can discuss your goals !

Is German difficult to learn as a second language?

A lot of the students we meet for the first time, worry about the complexity of the German language and wonder if it will be difficult to learn. Some aspects of learning German are indeed more challenging than learning other languages, but here at GermanMind, we make a very conscious effort to make every lesson fun and enjoyable. Have a look at GermanMinds student stories and feedback and see how our current students improve their German and learn German with us.

What if I have to cancel a German class?

At GermanMind, we understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, traffic delays, car problems, snowstorms and illness are just a few reasons why one might consider cancelling your German lesson. Please keep in mind that no shows or late cancellations leave us with empty appointment times as well as other students that I could not book in.

In my desire to be effective and fair to all of my students, I have adopted the following policies:

- 24 hour advance notice is required when cancelling a private class. This allows the opportunity for someone else to book a lesson.

- If you are unable to give us 24 hour notice you will be charged 100% of the lesson. This amount must be paid prior to your next scheduled appointment.

- Arriving late: Lesson times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose lesson follow yours. Out of respect and consideration to your tutor and other students, please plan accordingly and be on time.

Which language certification types can you assist with?

You can book German classes for all levels of proficiency, ranging from beginner to advanced, all year round.
I structure classes and lessons according to the Common European Reference Framework (CEFR):
 A = elementary
 B = intermediate
 C = advanced

I assisted multiple students with their preparation for certifications and exams. Below you find a list of certificates i provided guideance and support for:

  • German A1

  • German A2

  • German B1

  • German B2 (or Goethe B2)

  • Deutsch B2

  • Goethe C1

  • Goethe C2

No matter which level you are currently on, you can start your German course anytime with GermanMind. We will start with a placement test - consisting of a written and an oral part during your first session - to make sure that you will be progressing at the right pace. This initial test is exceptionally helpful, as it allows me to prepare the ideal learning environment for you.

What happens if I need to stop the course mid way?

Unfortunately, we do not offer refunds for partly completed group courses, and it is not possible to offer your place to somebody else.

Is there are minimum number of students?

The minimum number of students is 5. If this is not reached, GermanMind reserves the right to postpone a course by 1 or 2 weeks. This has never happened so far but in such a case, we will do our best to offer you an alternative. If you do not want to accept the suggested alternative, any payments already made will be promptly refunded. 

What if my classes takes place on a public holiday?

No classes take place on bank holidays. Our German group courses take place on Friday of the same week. 

Who is Henry Hund?

Henry Hund is our beloved office dog and he has been part of our team since day one. Sometimes, we wonder if our students really book the classes to learn German or if they rather want to spend time cuddling Henry... By the way, "Hund" is the German word for dog.

T&Cs @GermanMind: 

 If you have to cancel your spot in your group course, please contact us at least 72 hours (3 full days) in advance to avoid being charged the full course fee. Late cancellations are charged 100%.

If you have to cancel your private lesson, please contact us at least 24 hours in advance to avoid being charged. Late cancellations are charged 100%.
If necessary, you can cancel via email: info@germanmind.ie
Replacement lessons, if necessary, and classes on Bank Holidays are moved take place on Friday or Saturday of the same week. 
We will not accept responsibility for personal injury, damage or loss of a student's property.
 

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